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RETURN POLICY

1. All items and sales item are on non-exchangeable and non-refundable basis with the exception of defects detected on the particular outfit.

2. Outfits worn or washed are non-exchangeable and non-refundable.

3. All other outfits may be returned with a “Notice to Return” to be sent within a day from date of receipt. Customers are to email hello@minimalistssg.com or P.M via Facebook or Instagram @minimalistssg stating the intention to return the outfits together with the reasons and provide a screenshot of the delivery receipt within a day from the date of receipt.   

4. “Notice of Approval to Return” will be issued via email/PM/DM should customers comply with the return procedures as above. Customers are to mail out the outfit within seven days from “Notice of Approval to Return” to the address mentioned in the email:

Delivery costs are to be borne by customers. Customers are strongly advised to mail out the outfit via registered mail and state their returned address on the mailing envelope for tracing purposes. Minimalist Studio SG is not liable for non-receipt of the returned outfits.

5. Customers may request for exchange of size subject to availability or refund in the form of store credit. Request for cash refund will not be entertained.

6. A refund in the form of store credit equals to the price of outfit will be issued upon receipt of returned outfits. Alternatively a new outfit will be mailed out for exchange requests.

7. All exchanged items are non-exchangeable and non-refundable with the exception of defects detected on the particular outfit.

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